Shipping Information

Everything you need to know about our delivery options

🚚 Delivery Options

We offer several delivery options to suit your needs:

Delivery Method Estimated Time Cost
Click & Collect
Collect from our store
Same day (if ordered before 2pm) FREE
Royal Mail Tracked 24
Next day delivery
1-2 working days £7.00
Royal Mail Tracked 48
Standard delivery
2-3 working days £5.00

Free Shipping: Orders over £50 qualify for free standard delivery!

📦 Order Processing

  • Orders placed before 2pm on working days are typically dispatched the same day
  • Orders placed after 2pm or on weekends will be processed the next working day
  • You will receive a confirmation email with tracking information once your order has been dispatched
  • During busy periods, processing times may be slightly longer

🌍 Delivery Areas

We currently deliver to:

  • United Kingdom - All postcodes covered
  • Ireland - Republic of Ireland and Northern Ireland

For international deliveries outside of these areas, please contact us for a quote.

📍 Tracking Your Order

Once your order has been dispatched, you will receive:

  • An email confirmation with your tracking number
  • A link to track your parcel on the Royal Mail website
  • Estimated delivery date

You can also track your order by logging into your account.

Delivery Problems?

If you experience any issues with your delivery, such as:

  • Missing or delayed packages
  • Damaged items on arrival
  • Incorrect items received

Please contact us immediately and we'll resolve the issue as quickly as possible.